Leadership Solutions That Inspire Change and Maximize Potential
Next Step Associates Services and Capabilities
Empowering Leaders. Elevating Organizations.
For over 20 years, NSA Associates has equipped individuals and institutions
with the tools, strategies, and mindset to lead with clarity, courage, and purpose.
Overview of Expertise
Next Step Associates, (NSA ) LLC, is a minority, woman – owned company with an excellent track record for laser – sharp execution to meet the needs of clients. Our highly credentialed trainers are supported by a strong research and evaluation team an d incorporate best practices and solutions designed to enhance the performance of our clients.
For over 20 years , NSA, a premier leadership development training has worked alongside our clients to develop, design and provide comprehensive and relevant tra ining. We provide training that increases skills and overall performance in the areas of accountable leadership, workforce development, diversity and inclusion, and executive level coaching.
Recognized in 2014 by the Philadelphia Business Journal as one of the Top 50 Minority Owned Businesses, NSA helps organizations maximize return on their investments and restores focus on mission critical initiatives.
Dr. Cassandra W. Jones is an experienced and highly qualified professional with over four decades of experience leading organizations to achieve their mission, improve performance and manage financial and human resources effectively. She served as the Chief Academic Officer for the Baltimore City Public School System and as the Interim Chief Academic Officer for the School District of Philadelphia.
Services for Organizations
NSA partners with businesses, government agencies, and nonprofits to design custom leadership solutions that drive performance, culture, and measurable growth. Core Offerings Include:
Custom Leadership Training
○ Training: accountable leadership, workforce development
○ Succession planning
Executive Coaching Programs
○ ICF – certified coaching for senior leaders
○ Organizat ion growth
Organizational Audits and Strategy
○ Needs assessments, management
○ Instructional audits and mission–critical planning
Why NSA?
✔ 20+ years serving clients like the School District of Philadelphia, the University of Pennsylvania and the City of Philadelphia Department of Streets
✔ Minority/Woman–owned (MWBE) – Culturally responsive strategies.
✔ Analysis to Action: Our 4–step model (Assess, Execute, Examine, Sustain) ensures lasting impact
✔ Minority/Woman–owned (MWBE) – Culturally responsive strategies.
✔ Analysis to Action: Our 4–step model (Assess, Execute, Examine, Sustain) ensures lasting impact
Services for Individuals
Leadership Training & Coaching for emerging and established leaders seeking to expand influence, sharpen skills, and accelerate their careers . Core offerings include:
NSA Leadership Academy
○ Senior Executive Program: Coaching with Dr. Alyn E. Waller and distinguished Executive Staff
○ Apprentice Program: Skills for rising leaders (communication, time management and finance)
Executive Coaching
○ Personalized sessions focusing on vision, integrity, structure, accountability (V.I.S.A.)
○ Personalized sessions focusing on newly appointed managers/supervisors and novice entrepreneurs
Wh y NSA?
✔ Elite faculty: Learn from staff like Dr. Cassandra W. Jones, Dr. Dorothy W. Tatem and Dana Y. King Esq.
Our Four-Step Training Process
The NSA Training and Service Model
NSA employs an interactive, research – based, comprehensive, relevant training process to significantly improve organizational efficiency and effectiveness. As a result, client – organizations are more likely to meet and exceed their goals.
Every aspect of the NSA comprehensive training process addresses the wants and needs of the client. By asking the right questions and listening deeply to the answers, NSA designs and delivers training that helps businesses to grow and function more effectively. Our training restores focus on mission – critical initiatives and maximizes our clients’ return on investment.
The NSA Training and Service Model is described below:
1. Needs Assessment
2. Execute and Engage
3. Examine the Findings and Gather Feedback
4. T ailor – Made Sustainable Solutions
Our Clients and Visionary
Organizations We Support
Organizations We Support
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