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The Certificate in Enhanced Administrative Performance Program (CEAP) offers a cutting-edge model designed for individuals eager to elevate their skills, leadership capabilities, and overall productivity. Through tailored sessions led by seasoned practitioners, participants delve into reflective practices, culminating in a personalized presentation addressing authentic needs for professional and personal growth. Expect outcomes ranging from articulating thoughtful career goals to transforming personal deficiencies into productive strengths.

In the CEAP series, participants immerse themselves in dynamic workshops such as “The Clock”, “Words”, “Image Matters”, “Workplace Technology: Making Your Best Presentation”, and “Leadership, Diversity & Inclusion, and Customer Service”. Participants learn to captivate their audience and convey their message effectively through dynamic slides and engaging delivery techniques. In addition, they participate in activities to enhance their knowledge of the qualities and characteristics of a good leader. They also refine essential skills through hands-on exercises, delve into effective written communication strategies, hone customer service skills, and understand the significance of professional image.

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As Senior Advisor to the Superintendent and Deputy Superintendent of Academic Services, Next Step Associates and the Senior Advisor program supports the implementation of strategic actions as outlined in Accelerate Philly. Gathering data and analyzing information, summarizing findings are formulating recommendations.

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Increasingly, boards and CEOs are recognizing that one of their primary roles is to assess their executive talent and then do what they must to develop both the individual executives or high potentials and the executive team as a whole. In the past, boards have focused more on the strategic direction of the company and on the company’s financial performance, but they have come to realize that without the talent to drive a strategy successfully, no strategy has merit. The Roman poet Seneca said that if you don’t know which port you are making for, no wind is the right wind. He might have added that if you don’t have the talent to set the sails and steer the ship, then no wind, however great it might be, will take you to your chosen port.

An essential part of RRSP is getting input and buy-in for the process and potential resulting changes. Gathering information on overall feelings and opinions about work assignments, responsibilities, challenges, and recommendations for improving work conditions are key steps.

Mapping current roles and responsibilities of staff members and highlighting overlaps or inefficiencies in the workflow and teams are critical initial steps. This role mapping will directly inform the staff realignment process, revision of job descriptions and creation of organizational charts to facilitate the continued success of an organization.

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Next Step Associates, in 2022-2023, provided two, successful, 20-week, robust trainings in an environment that was respectful, professional, and exposed participants to content and experiences in the following areas: academic skills, work-ready preparation, practical life skills, professional development, assessments of their gifts, talents, and expertise, work-ready intelligence, conflict resolution strategies, trauma healing skills, resume writing, interviewing strategies, an introduction to executive functioning skills, team building exercises, personal financing/budgeting, diversity, equity, and inclusion.

The sessions were delivered in a multi-media format to accommodate different learning styles and where appropriate, additional time was provided for individuals to become proficient in specific subjects and/or experiences. Each week began with recaps of the previous session and always concluded with a summary to ensure that the information was understood.

Another hallmark of that training was weekly sessions with coaches. Once a week, Philly Future Track Program (PFTP) participants worked with coaches in small groups and one-on-one coaching sessions.

• Demonstrate the decision-making process by making the final decision based on the educational system simulation model
• Explain and defend decisions
• Recognize that some decisions need to be modified
• Practice developing alternatives and analyzing consequences
• Apply problem-solving strategies to workplace experiences
• Identify the steps to conflict resolution and apply the steps to recurring conflicts in their personal lives
• Define and control passive, aggressive, and assertive behavior
• Improve math, verbal, reading, and research skills

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Facilitated research and workforce development training for the Pennsylvania Department of Labor and Industry. Project’s objectives:

(1) improve educational and employment outcomes for students with barriers enrolled in post-secondary programs,

(2) develop portable micro-credentials for a numerous and diverse population of industry employers, and

(3) encourage inclusion of micro-credentials as an integral part of career pathways.

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• Onboard/assimilate new leaders/managers

• Bring “structure” in time of change and uncertainty in organizations

• Assist the new manager (s) and immediate subordinate (s) “getting to know” each other

• Defuse stress, conflict and disruption

• Maintain continuity of operations and organizational effectiveness during a period of change

• Maintain productivity during transition(s)

• Discover articulate and provide strategies to resolve identified issue

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Organizations We Support